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Vcall Industry Solutions
FDIC

Federal Deposit Insurance Corporation (FDIC)


FDIC developed an integrated marketing approach using print materials and webcasting to disseminate information on deposit insurance. Under a 4-year contract with FDIC, Vcall delivered two web-based on-demand training modules with streaming video.

Home » Industry Solutions » Government » Voluntary Product Assessibility Template

Vcall On-Demand: Voluntary Product Accessibility Template  

The purpose of the Voluntary Product Accessibility Template is to assist Federal contracting officials in making preliminary assessments regarding the availability of commercial Electronic and Information Technology products and services with features that support accessibility. It is assumed that offerers will provide additional contact information to facilitate more detailed inquiries.

The first table of the Template provides a summary view of the section 508 Standards. The subsequent tables provide more detailed views of each subsection. There are three columns in each table. Column one of the Summary Table describes the subsections of subparts B and C of the Standards. The second column describes the supporting features of the product or refers you to the corresponding detailed table, "e.g., equivalent facilitation." The third column contains any additional remarks and explanations regarding the product. In the subsequent tables, the first column contains the lettered paragraphs of the subsections. The second column describes the supporting features of the product with regard to that paragraph. The third column contains any additional remarks and explanations regarding the product.

508 Compliance Standards | Section 1194.22 | Section 1194.24 | Section 1194.31 | Section 1194.41

 

508 Compliance Standards

Criteria Supporting Features Remarks and Explanations

§1194.21 - Software Applications and Operating Systems

Not Applicable

-

§1194.22 - Web-based Intranet and Internet Information and Systems

Applicable

Supports with Exception

§1194.23 - Telecommunications Products

Not Applicable

-

§1194.24 - Video and Multimedia Products

Applicable

Supports with Exception

§1194.25 - Self-Contained, Closed Products

Not Applicable

-

§1194.26 - Desktop and Portable Computers

Not Applicable

-

§1194.31 - Functional Performance Criteria

Applicable

Supports with Exception

§1194.41 - Information, Documentation, Support

Applicable

Supports

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Section 1194.22 Web-Based Internet Information and Applications
Refer to http://www.access-board.gov/sec508/guide/1194.22.htm for details on the criteria listed below.

Criteria

Supporting Features

Remarks and Explanations

(a) A text equivalent for every non-text element shall be provided (for example, via "alt," "longdesc," or in element content).

Supports

 

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Supports

Vcall On-Demand Pro provides supports for real-time closed captioning

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example, from context or markup.

Supports

Vcall On-Demand Pro does not rely on color coding to convey information

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

Not Applicable

Vcall On-Demand Pro does not use style sheets

(e) Redundant text links shall be provided for each active region of a server-side image map.

Not Applicable

 

(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

Not Applicable

 

(g) Row and column headers shall be identified for data tables.

Does Not Support

 

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Does Not Support

 

(i) Frames shall be titled with text that facilitates frame identification and navigation.

Not Applicable

Vcall On-Demand Pro does not use frames.

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2Hz and lower than 55Hz.

Supports

Vcall On-Demand Pro does not create flickering content

(k) A text-only page, with equivalent information or functionality, shall be provided to make a Web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

Not Applicable

A text only page cannot be used as a substitute for a live meeting. However, a transcript of the information shared in a meeting is beneficial to some users.

(l) When pages utilize scripting languages to display content or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

Does Not Support

 

(m) When a Web page requires that an applet, plug-in, or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).

Supports

Users who do not have the Flash Player installed will be prompted to do so when joining a Vcall meeting.

(n) When electronic forms are designed to be completed online, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Does Not Support

 

(o) A method shall be provided that permits users to skip repetitive navigation links.

Does Not Support

 

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Not Applicable

 

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Section 1194.24 Video and Multimedia Products
Refer to http://www.access-board.gov/sec508/guide/1194.24.htm for details on the criteria listed below.

Criteria

Supporting Features

Remarks and Explanations

(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, wide-screen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.

Not Applicable

Vcall On-Demand Pro does not include any display hardware.

(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.

Not Applicable

Vcall On-Demand Pro does not include any television tuner hardware.

(c) All training and informational video and multimedia productions that support the agency’s mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content shall be open or closed captioned.

Supports

 

(d) All training and informational video and multimedia productions which support the agency’s mission, regardless of format, that contain visual information necessary for the comprehension of the content shall be audio described.

Supports

Content presented in a Vcall event can be described by a participant functioning as a live audio describer.

(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.

Supports

Display of captions is user-selectable.

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Section 1194.31 Functional Performance Criteria

Criteria

Supporting Features

Remarks and Explanations

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

Supports

 

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

Supports

 

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided.

Supports

 

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

Supports

 

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

Supports

Vcall On-Demand Pro does not require speech on part of the users.

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Does Not Support

 

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Section 1194.41 Information, Documentation, and Support

Criteria

Supporting Features

Remarks and Explanations

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

Supports

Vcall provides electronic versions of all product support documentation.

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

Supports

 

(c) Support services for products shall accommodate the communication needs of end-users with disabilities.

Supports

Product support for Vcall is available in a variety of formats and a number of online sources.

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